Privacy policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

We believe it is important for you to know what information is being collected about you, how that information is being used, with whom it is being shared, and how to contact us if you have additional questions or concerns.

Our website uses cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of our cookie policy

  1. What information do we collect?

    We provide a number of services and Content such as articles, Useful Tools, Polls and Newsletters.

    For some services, we may require your e-mail address or other personal information such as your name. Providing us with this personal and identifiable information is, of course, optional. However, in some cases it may not be possible for us to provide the service in question without receiving specific information from you.

     We may collect, store and use the following kinds of personal information:

    1. information about your computer and about your visits to and use of this website including but not limited to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation
    2. information that you provide to us for the purpose of registering with us including but not limited to your name and email address
    3. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
    4. any other information that you choose to send to us

       

  2. Cookies

    Please see our cookie policy for further information and for the terms you comply with in order to use this Website.

  3. Using your personal information

    Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

    We may use your personal information to:

    1. administer the website;
    2. improve your browsing experience by personalising the website;
    3. enable your use of the services available on the website;
    4. send to you goods purchased via the website, and supply to you services purchased via the website;
    5. send you general (non-marketing) commercial communications;
    6. send you email notifications which you have specifically requested;
    7. send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    8. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
    9. deal with enquiries and complaints made by or about you relating to the website;
    10. keep the website secure and prevent fraud;

      We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

  4. Disclosures

    We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

    In addition, we may disclose your personal information:

    1. to the extent that we are required to do so by law;
    2. in connection with any legal proceedings or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
    5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

      Except as provided in this privacy policy, we will not provide your information to third parties.

  5. International data transfers

    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

    Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

    You expressly agree to such transfers of personal information.

  6. Security of your personal information

    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

    Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

    You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

  7. Policy amendments

    We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

    We may also notify you of changes to our privacy policy by email.

  8. Your rights

    You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

    1. the payment of a fee (currently fixed at £20.00); and
    2. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

      We may withhold such personal information to the extent permitted by law.

      You may instruct us not to process your personal information for marketing purposes, by sending an email to us.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

  9. Third party websites

    The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

  10. Updating information

    Please let us know if the personal information which we hold about you needs to be corrected or updated.

  11. Contact

    If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@askdocjames.com or by post to [postal address].

 Thank you for taking the time to read our Privacy Policy and for your co-operation. Any questions or comments regarding this website should be submitted using our contact form.

These terms and conditions are based on a template from SEQ Legal.